A burst pipe can soak floors, walls, and cabinets in minutes. Whether it happens during a rare Central Texas freeze or because of an old supply line under a sink, the first steps you take can limit how far the water travels.
1. Shut Off the Water
Find your main water shut-off valve and turn it off. In many Austin homes it is near the front of the house, in the garage, or in a box near the street. Knowing where it is before an emergency saves valuable time.
2. Stay Safe Around Electricity
Keep away from standing water near outlets, appliances, or electrical panels. If water has reached electrical areas, turn off power only if you can do so safely.
3. Document the Damage
Take photos and video of the affected rooms, the pipe, and any damaged belongings. These records help when you speak with your insurance company.
4. Move What You Can
Lift rugs, furniture, electronics, and important papers off wet floors. Place aluminum foil or wood blocks under furniture legs that cannot be moved.
5. Call for Professional Water Removal
Water does not stay where you can see it. It soaks into drywall, baseboards, insulation, and subfloors. Professional water extraction, moisture detection, and structural drying help find and remove that hidden water before it causes bigger problems.
What to avoid:
- Using a household vacuum to remove water
- Running heaters to “speed up” drying without measuring moisture
- Covering wet drywall or flooring before it is fully dry
- Waiting to see whether the problem goes away on its own
Talk With Innovation Blue Restoration
After a burst pipe, call (737) 910-2703 with the rooms affected and whether the supply is off. Innovation Blue Restoration’s emergency phone line is available 24/7 for active water losses; immediate danger should be handled by emergency services.

